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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cordarrian Holley

Cordarrian Holley

October 8, 2024

5  out of  5
rating by Cordarrian Holley
"Connie was super nice and very helpful by being so informative on starting my new policy with State Farm and educating me on how auto insurance really works. The best experience I have had so far!"
We responded:
"Cordarrian, Thank you so much for your wonderful 5-star review of my office and Connie! Providing informative and helpful service is our top priority, and it's great to know that Connie was able to meet your expectations when starting your new policy with State Farm. Your kind words and satisfaction mean the world to us. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help! ~ Monica Story, Owner #carinsurancehutto #storyteamtx"
Profile photo of Jennifer Hughes

Jennifer Hughes

September 30, 2024

5  out of  5
rating by Jennifer Hughes
"I want to extend a heartfelt thank you to Hayden, our Agent Team Member at State Farm. Your help and guidance have been invaluable. I truly appreciate you sharing your own experiences and being so transparent throughout the process. Your support has made all the difference!"
We responded:
"Thank you so much for your wonderful 5-star review Jennifer! Thank you for sharing your positive experience with Hayden. Our team strives to provide transparent and supportive service, and it’s gratifying to know that Hayden’s guidance and personal touch made a difference for you. Your kind words and appreciation mean a lot to us. Thank you once again for choosing State Farm! ~ Monica Story, Owner #statefarmlifeinsurance #statefarmhutto"
Profile photo of Nikki Brjjadshaw

Nikki Brjjadshaw

September 30, 2024

5  out of  5
rating by Nikki Brjjadshaw
"Hayden and Monica are always helpful in answering my questions and just being there to help me understand. I call , they answer. simple. they are straight forward and honest. Thank y'all 😊"
We responded:
"Thank you Nikki! Thank you so much for your wonderful review! I'm so glad to know we've provided you with the support and assistance you need. It's always our goal to be straightforward, honest, and readily available for our clients, and your kind words affirm that we're on the right track. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you. If you ever have more questions or need further assistance, don't hesitate to reach out. ~ Monica Story, Owner #huttocarinsurance #huttolifeinsurance"
Profile photo of Charsity A.

Charsity A.

September 27, 2024

5  out of  5
rating by Charsity A.
"I am currently in transition to moving out of state to Texas. My agent is Connie! She is amazing, will help you with anything! She was so sweet towards me especially with me being young and new to the adult life. She understood me and answered my questions nicely as possible. I definitely recommend her!! Never disappoints 😊"
We responded:
"Thank you so much Charsity for your glowing 5-star review! I'm thrilled to hear about your positive experience with Connie. Moving to a new state can be a daunting process, especially when you're young and navigating adult life, and we're delighted that Connie was able to provide the support and guidance you needed. She takes great pride in understanding her clients' needs and offering helpful, compassionate service. Your recommendation means the world to us, and we wish you all the best in your new adventure in Texas! ~ Monica Story, Owner #texascarinsurance #storyteamtx"
Profile photo of Francisco Benavides

Francisco Benavides

September 25, 2024

5  out of  5
rating by Francisco Benavides
"This is my first time having State Farm as an insurance for my Auto. Hayden Worrel, provided elevated customer service, and answered any questions I had. He was very attentive, knowledgeable and kind."
We responded:
"Thank you so much for taking the time to leave such a wonderful 5-star review Francisco! We're thrilled to hear that your first experience with State Farm and our auto insurance has been so positive. Hayden truly exemplifies the commitment to excellent customer service that we strive for every day. It's fantastic to know that he was able to provide you with attentive, knowledgeable, and kind service. If you have any more questions or need further assistance in the future, please don't hesitate to reach out & send your friends! We have a great referral program! ~ Monica Story, Agent #statefarmauto #statefarmlifeinsurance "
Profile photo of Eric Hester

Eric Hester

September 17, 2024

5  out of  5
rating by Eric Hester
"We switched from another insurance carrier to State Farm with Hayden. He laid out every detail very clearly, responded quickly to questions, and saved us money! Highly recommend working with Hayden Worrell at State Farm in Round Rock!"
We responded:
"Eric, Thank you for sharing your experience with Hayden! He does a fantastic job of explaining your options and providing recomendations for you to make an informed decision. I'm also pleased to hear we were able to save you some money in the process. We appreciate your feedback and the opportunity to insure your family! ~ Monica Story, Owner #statefarmauto #statefarmhome"
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daniel lyons

September 14, 2024

5  out of  5
rating by daniel lyons
"Working with Hayden Worrell and the team was stress free and seamless. They went above and beyond and took care of every need it a timely and professional matter and understood my needs and took care of me more than I could have asked for."
We responded:
"Daniel, Thank you so much for taking the time to leave such a wonderful five-star review! We are grateful to hear about your positive experience with Hayden and our team. It's fantastic to know that we could meet and exceed your expectations, making the process stress-free and seamless for you. Your kind words about our professionalism and commitment to understanding and addressing your needs mean a lot to us. We are dedicated to providing the best service possible and do our best to take care of everything in a timely manner. ~ Monica Story, Owner #huttostatefarm #carinsurance "
Profile photo of Patricia M. Melgarejo

Patricia M. Melgarejo

September 10, 2024

5  out of  5
rating by Patricia M. Melgarejo
"Fantastic customer service, I goty quote very fast I was happy with my monthly payment! Connie was very helpful and patient with me and I am one very happy client!"
We responded:
"Patricia, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that you were pleased with your quote and monthly payment. Connie is indeed a valuable member of our team, and we're glad she could assist you! Your happiness is our top priority, and we're delighted to have you as a very happy client. If you need anything else in the future, please don't hesitate to reach out. Thanks again! ~ Monica Story. Owner"
Profile photo of Mmah Camara

Mmah Camara

September 6, 2024

5  out of  5
rating by Mmah Camara
"Great insurance"
We responded:
"Mmah, thank you for leaving us a 5* review! We appreciate your business :-) ~ Monica Story, Owner #carinsurance #statefarminsurance"
Profile photo of Ahmet Toran

Ahmet Toran

August 28, 2024

5  out of  5
rating by Ahmet Toran
"Called to get an auto insurance and Monica and her assistant was very helpful and kind."
We responded:
"Thank you so much for your wonderful 5-star review Ahmet! I'm happy to hear about your positive experience with me and my team. Providing helpful and kind service is our top priority, and we're glad to know that we met your expectations. ~ Monica Story, Owner #carinsurancehutto #statefarmhutto If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!"
Profile photo of Jay Stone

Jay Stone

August 27, 2024

5  out of  5
rating by Jay Stone
"Michelle is great to work with and helped today with questions. Michelle was awesome working with us through the hail damage in Sept 23. She also took the time and reviewed our policy to see we had a separate clause that helped reimburse us for most of the cost of the water heaters"
We responded:
"Jay, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Michelle provided you with exceptional assistance and support, especially through the challenges of the hail damage from last year. It's wonderful to know that she was able to review your policy thoroughly and find a clause that significantly helped with the costs of your water heaters. Michelle and our entire team are dedicated to offering the best service possible, and your kind words are a testament to her hard work and dedication. We truly appreciate your feedback and look forward to continuing to serve you in the future! ~ Monica Story, Owner #hailstorm2023 #homeinsurance "
Profile photo of Brittney Bossow

Brittney Bossow

August 14, 2024

5  out of  5
rating by Brittney Bossow
"I can't say enough great things about my experience with Connie & Monica at State Farm! They've been with me through every chapter of my life—single, engaged, and soon to be married—and their support has been invaluable. From navigating the complexities of car insurance to answering every question I've thrown their way, they have always gone above and beyond. Their knowledge, patience, and genuine care for my well-being have made all the difference. I truly feel like I'm in the best hands, and I highly recommend them to anyone looking for an insurance agent who will be there for you every step of the way!"
We responded:
"Brittney, Thank you so much for your wonderful review! I am absolutely thrilled to hear about your positive experiences with Connie and my office here at State Farm. It means the world to us that we've been able to support you through so many important milestones in your life. Your kind words about our knowledge, patience, and genuine care are incredibly heartening. We always strive to go above and beyond for our clients, and it’s so rewarding to know that our efforts have made a difference for you. Thank you again for your trust and recommendation. We look forward to continuing to provide you with the best service and support in the future. ~ Monica Story, Owner & Team #monicastorystatefarm #likeagoodneighbor"
Profile photo of AmyJo Harrison

AmyJo Harrison

August 10, 2024

5  out of  5
rating by AmyJo Harrison
"Had to file a claim for an accident I was in. The other insurance company was dragging their feet. Called Michelle and asked if we could file a claim to get this rolling. She worked until it was filed! Helped me with everything! Best customer service!"
We responded:
"AmyJo, thank you for such a kind review of Michelle and my office! Michelle is always smiling and trying to make your day wonderful. Thank you for recognizing her! ~ Monica Story, Agent. #statefarmroundrock #statefarmpflugerville #statefarmhutto #statefarmaustin"
Profile photo of James Couch

James Couch

August 9, 2024

5  out of  5
rating by James Couch
"We were out of state when the windshield was cracked. I contacted our State Farm Agent (Hayden). He located the nearest authorized repair location and provided them with the necessary billing information. I just needed to call and set up a time to take my vehicle in. The repair was made the next day. I paid my deductible as expected and resumed my. vacation. Good job Hayden."
We responded:
"Thank you so much for your glowing 5-star review Jim! We're delighted to hear that Hayden was able to assist you promptly and efficiently during your time of need. It's wonderful to know that the process was smooth and that you could continue your vacation without any major disruptions. Your kind words and positive feedback mean a lot to us. We strive to provide excellent service to all our clients, and it's always rewarding to hear when we've succeeded. If you ever need assistance in the future, please don't hesitate to reach out. Thank you once again for sharing your experience! ~ Monica Story, Owner #storyinsuranceteam #storyteamtx #carinsurancehutto Best regards,"
Profile photo of Stephen Kychik

Stephen Kychik

August 1, 2024

5  out of  5
rating by Stephen Kychik
"Every single staff that you have interactions with will be friendly, personable, and helpful would give 6 stars"
We responded:
"Stephen, Thank you so much for your wonderful review! We are thrilled to hear that you've had such a positive experience with my team. Your kind words about are greatly appreciated and will be shared with everyone. We strive to provide exceptional service, and it’s always rewarding to hear that we’ve succeeded. If you ever need any further assistance, please don't hesitate to reach out. ~ Monica Story, Agent/Owner #lifeinsurance #huttoinsurance"
Profile photo of Jamie Locke

Jamie Locke

July 26, 2024

5  out of  5
rating by Jamie Locke
"I cannot say enough about the Monica Story Team! I have been a loyal State Farm customer for years. Monica and her team inherited me when my previous agent retired. I was nervous about the transition to a new agent, but it was flawless. A lot has changed for my family in the past six months. They have been there every step of the way to offer guidance, assurance and peace of mind. From auto to life and everything in between, Monica, Connie and Regina have been a true Godsend. Honest and amazing service! I wouldn’t trust anyone else."
We responded:
"Jamie, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that your transition to our team was seamless and that we have been able to support you through the changes in your family's life. Connie, Regina, and the entire team are committed to providing the best service possible, and it means the world to us that you trust us with your insurance needs. Your loyalty and satisfaction are our top priorities, and we look forward to continuing to serve you for many years to come. ~ Monica Story & Team"
Profile photo of Kate Williams

Kate Williams

June 27, 2024

5  out of  5
rating by Kate Williams
"I had the pleasure to talk with Connie Davis regarding a quote for auto and homeowners insurance. Connie was precise, knowledgeable and responsive to all of my questions. She has the patience of a saint. She was super courteous, sweet and kind! I highly recommend Connie Davis as your new insurance agent!"
We responded:
"Wow Kate!! Thank you so much for wuch an awesome review about your experience with Connie! She truly cares about our customers and really enjoys building relationships and taking the time to make sure you have all the answers you need. We appreciate you! ~ Monica Story, Owner #huttoautoinsurance"
Profile photo of Walter Dick

Walter Dick

June 25, 2024

5  out of  5
rating by Walter Dick
"Monica was very helpful and took the time to explain the insurance coverage. Thank you,"
We responded:
"Thank you so much for taking the time to leave us a review Walter! We appreciate your business for over 40 years at State Farm! Thank you for choosing Monica Story State Farm to protect you. ~ Monica Story, Owner #statefarminsurance"
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J W

June 18, 2024

5  out of  5
rating by J W
"Great service ! Stayed late to make sure I got coverages I needed. Thank you Monica !"
We responded:
"Thank you so much for taking the time to leave us a review Jon! I'm glad we were able to get you the coverage you needed. We are here to help any time you need us! ~ Monica Story, Owner #huttobusinessinsurance"
Profile photo of J. Blake Roberts

J. Blake Roberts

June 11, 2024

5  out of  5
rating by J. Blake Roberts
"Hayden Worrell is the man! Helped me bundle my home & auto and saved me a couple hundred bucks per month in doing so! Whole process took all of 15 minutes, quick and easy. Already referring other family and friends over to him."
We responded:
"Thanks for sharing your experience with Hayden, Blake! He is the man and I'm so glad he was able to take great care of you and get you the coverage you needed at a competitive price!! Thank you for choosing my office and State Farm to protect you and, Thank You for taking the time to leave us a review. ~ Monica Story, Owner #statefarmhutto"
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omkar champhekar

May 28, 2024

5  out of  5
rating by omkar champhekar
"I just got my auto insurance at this office. Hayden Worrell is super quick to respond and answered all my question thoroughly. Glad to see such a good customer service which is quite rare these days"
We responded:
"Thank you Omkar! I love reading your review about Hayden. Let me start by thanking you for taking your time to do this review. I’m so glad he took such amazing care of you and was able to earn your business! Please know we are always here when you need us. ~ Monica Story, Owner"
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j P

May 22, 2024

4  out of  5
rating by j P
"Connie called me back promptly at the date and time I asked her to. She had all paperwork prepared and she explained clearly all coverage, limits, and discounts on the quote. Connie was very easy to work with and I feel like we will have a wonderful working relationship."
We responded:
"Thank you so much for leaving such a wonderful review! Connie is a rock star and I'm so happy to hear you had a great experience with her. We look forward to being here if/when you need us. Thank you, Monica Story, Agent "
Profile photo of Ashley Dolezal

Ashley Dolezal

May 10, 2024

5  out of  5
rating by Ashley Dolezal
"Our agent, Michelle, was seriously awesome. She provided us with the info we needed, was very knowledgeable but also not pushy. We had a very positive experience making the switch to State Farm."
We responded:
"Thank you Ashley!! I appreciate the feedback on your experience with Michelle! I am glad to have you with our office and State Farm and look forward to many years of protecting you! ~ Monica Story, Owner"
Profile photo of Brett Van Voorhees

Brett Van Voorhees

April 29, 2024

5  out of  5
rating by Brett Van Voorhees
"I absolutely love these folks! They couldn’t possibly be more friendly and helpful if they tried. I wish there were two more stars that I could give!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much Brett!! I love this review and we are so thankful to have you has a customer and part of The Story Team family! It's customers like you that make our days brighter and more enjoyable. Cheers to many years of working together! ~ Monica Story, Owner"
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LaJuana Smith

February 21, 2024

5  out of  5
rating by LaJuana Smith
"The person I spoke to was extremely courteous and helpful"
We responded:
"Hi LaJuana, thanks for taking the time to share your experience with a 5* review for my team! We appreciate your kind words. ~ Monica Story, Owner #MonicaStoryStateFarm"