State Farm® Insurance Agent Monica Story
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ciara
January 30, 2026
"I am now a brand new State Farm customer thanks to Andrea's thorough assistance! I needed to switch insurance companies in a short timeframe and due to my current work schedule I could not speak over the phone or meet in person. I reached out to multiple insurance agents and Andrea (State Farm) was the only one that was willing to work with me through text/email. I am so grateful and we are now covered! She was so helpful and made sure the process was smooth!!! Thank you, Andrea!!!!!"
"Ciara, Thank you so much for your kind words! Andrea is dedicated to providing flexible and attentive service, and it’s wonderful to hear she was able to assist you seamlessly despite your busy schedule. We’re glad to have you as part of the State Farm family and look forward to supporting you moving forward! ~ Monica Story, Owner #statefarmauto #statefarmhome"
Ann Escajeda
January 20, 2026
"Thank you Corina for updating my info. State Farm people are all super friendly and provide a professional service. Very informative on options and a pleasure to do to business."
"Thank you Ann! It's such a pleasure doing buiness with you too. Thank you for trusting us to take care of your insurance needs. It was great seeing you yesterday and taking a photo with Jake! ~ Monica Story, owner"
Coleen Webb
January 15, 2026
"Andrea was nice, helpful and attentive. She took good care of me and made sure I was getting the best possible deal."
"Coleen, Thank you for your wonderful feedback! Andrea takes great pride in providing attentive and personalized service, and it’s great to hear she made sure you received the best possible deal. We appreciate your trust and look forward to assisting you again in the future! ~ Monica Story, Owner #statefarmcarinsurance #statefarmhutto #storyteamtx"
Erica
January 6, 2026
"Andrea was great! She is very friendly, explained everything to where I understood!"
"Erica, Thank you so much for your kind words! I'm happy to hear that Andrea provided friendly and clear support. She truly goes above and beyond to provide the best customer service. She's so patient and enjoys helping! We appreciate your feedback and look forward to protecting you here at our State Farm agency! ~ Monica Story, Agent #homeinsurance #autoinsurance"
Carlos Van Brakle Matos
December 18, 2025
"Cada vez que llamo por alguna razón pido que me atienda Regina Rubio. Siempre que que solicito su ayuda excede mis expectativas, su explicación, amabilidad y paciencia son magníficas, en cada llamada termino más q satisfecho con su ayuda. Excelente su trabajo y dedicación !!!"
"Carlos, Thank you so much for your wonderful review! I'm so pleased to hear that Regina consistently provides you with exceptional service. Your kind words about her explanations, kindness, and patience truly mean a lot to us. We will be sure to share your feedback with Regina, as it’s a great encouragement. We appreciate your continued trust and look forward to assisting you again! ~ Monica Story, Owner #storyteamtx #statefarmauto"
Brock Walker
December 10, 2025
"Monica was a phenomenal help on fulfilling my insurance needs. She explained coverages, savings, and policies eloquently, and reassured my decision to switch to State Farm. I highly recommend her as your future insurance agent. She was also very accommodating with her availability ensuring that I got taken care of in a timely manner after a new vehicle purchase and switching from my previous provider."
"Brock, Thank you so much for your kind words and leaving us a review! I'm so glad we could make your insurance transition smooth and reassuring. Your recommendation means a lot to us, and I'm glad I was able to accommodate your needs promptly, especially during such an important time. If you ever need anything else, please don’t hesitate to reach out. Welcome to the State Farm family! ~ Monica Story, Agent #monicastorystatefarm #storyteamtx #statefarmauto"
Melissa Andrews
December 3, 2025
"Arranged home and auto with Hayden Worrell."
"Melissa, Thank you for your 5* review of my office and Hayden! We sincerely appreciate your feedback! Thank you for choosing my office and State Farm for your home and auto insurance protection. We are here for you whenever you need us! We're just a phone call, text, email or in office meeting away. ~ Monica Story, Owner #statefarmhome #statefarmauto #statefarmhutto"
Carl T
November 20, 2025
"Regina was awesome. She helped me when I had trouble viewing my insurance card on the App. Great service and highly recommended."
"Carl, Thank you for leaving us a review! Regina is awesome isn’t she! I’m glad she was able to assist you with your request. Now you’ll have access to your proof of insurance 24/7 on your app. Don’t hesitate to reach out anytime if you need anything else, we appreciate your business. ~ Monica Story, Owner #storyteamtx #statefarmcar "
Chasity Douglas
October 21, 2025
"✨✨✨great customer service! Thanks !"
"Thank you for your review Chasity! I’m so happy to hear my team provided great customer service. We value our customer relationships and look forward to a long business relationship with you! ~ Monica Story, Owner #huttostatefarm #statefarmauto"
Who AmI
October 21, 2025
"I am writing this review to share how much I love State Farm. I love having and knowing who my agent is. I love the fact that whenever I have an issue or a concern I feel like a priority with the company. I always receive a quick and thorough response to my questions when I reach out to them. I love how my agents keep me informed on what’s new with the company and on any insurance policies that may be beneficial to me and my loved ones. I thank you all from the bottom of my heart for always being there in my time of need."
"Thank you for your 5* review! We appreciate it very much. ~ Monica Story, Owner #texasautoinsurance"
Richard Price
October 9, 2025
"I wish that I could award more! Every question was answered and so many follow-ups question that it wasn't my car it was OUR car! You have me as a loyal customer for life!!!"
"Richard, Thank you so much for your incredible review! We're thrilled to hear that you felt truly supported and part of the process—treating your car like it was our own is exactly how we strive to operate. Your loyalty means the world to us, and we look forward to serving you for many years to come! ~ Monica Story, Owner #statefarmauto #statefarmforlife #storyteamtx"
Monica Mays
October 7, 2025
"Monica is the owner and went above and beyond to assist with an immediate need . We worked well into the evening , and was able to get the policy bonded. Professional , and accommodating."
"Thank you so much for your kind words, Monica! It was my pleasure to assist you promptly and go above and beyond to meet your needs. It was a pleasure working with you, even into the evening, to get your policy issued. I truly appreciate your recognition of our professionalism and dedication. If you ever need anything else, please don't hesitate to reach out! ~ Monica Story, Owner "
Sierra Holmes
September 25, 2025
"Where do I begin with this team! They don’t make customer service like this anymore and I’m so honored to work with amazing State Farm representatives for all my insurance needs! Andrea is by far, the most amazing person on the planet❤️ Thank you all so much!!"
"Sierra, Thank you so much for your kind words and wonderful review! We’re truly honored to have the opportunity to serve you and provide the customer service you deserve. Andrea and the entire team work hard to make sure every experience is exceptional, and your appreciation means the world to us. We look forward to continuing to support all your insurance needs! ~ Monica Story, Owner #monicastorystatefarm #statefarmautoinsurance #statefarmtexas"
Leah Yancey
September 13, 2025
"Andrea was incredibly helpful and took time to really go in depth about what my policy would cover. I would highly recommend for anyone looking for a policy."
"Leah, Thank you so much for your kind words! I'm happy to hear that Andrea was able to provide you with thorough and helpful guidance. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please don't hesitate to reach out or send your friends our way! ~ Monica Story, Owner #statefarmauto #autoinsurance #monicastorystatefarm"
Neil Hernandez
September 8, 2025
"Super! Always very kind and helpful."
"Thank you for the wonderful review Neil! Being kind and helpful are truly part of what it means to be a Good Neighbor here at State Farm. We're glad to have the opportunity to assist you! ~ Monica Story, Owner #likeagoodneighbor #statefarmtexas #monicastorystatefarm"
heather smith
September 5, 2025
"Regina is always so helpful, quick to respond and provide what I need ."
"Heather, Thank you for sharing your experience with Regina! She truly cares about our customers and wants to provide the best customer experience. I appreciate you acknowleding her! It means the world to us. Thank you for your business! ~ Monica Story, Owner #statefarmcarinsurance #statefarmhomeinsurance #monicastorystatefarm"
Erin Minnich
September 5, 2025
"Regina has been so helpful and accommodating in the process of making my claim and getting a new vehicle. Everyone with Monica Story has been great, but Regina has gone above and beyond, and I'm very grateful."
"Thank you for recognizing Christian for being the Rock Star she is! We are thankful to have you as a new custmer and look forward to taking care of you for many years. ~ Monica Story, Agent"
samhitha j
August 29, 2025
"Regina has been a great help navigating through the claims process with me. She’s very responsive and patient!"
"Samhitha, Thank you for your wonderful feedback! We're so glad Regina could guide you smoothly through the claims process with responsiveness and patience. Your trust means a lot to us at Monica Story State Farm Insurance, and we're always here to support you! ~ Monica Story, Owner #statefarmtexas #likeagoodneighbor"
Cayla Lunsford
August 18, 2025
"Hayden is wonderful! Makes the process super simple and very consistent/communicative🙂"
"Cayla, thank you so much for sharing your experience with Hayden! Our goal is always to communicate and provide consistent communication to answer any of your questions and guide you during your coverage selections. Thank you for your business! ~ Monica Story, Owner "
Debbie Housner
August 8, 2025
"Regina Rubio from Monica's office was EXTREMELY helpful and followed up until resolution. Very impressed!"
"Debbie, Thank you so much for your wonderful review! Thank you for sharing your experience with Regina and how she provided you with exceptional service and followed through until everything was resolved. We appreciate your trust in us for your homeowners insurance needs. If you ever need anything else, please don’t hesitate to reach out! ~Monica Story, Owner #statefarmhomeinsurance #statefarmhutto #monicastorystatefarm"
Demi Traxler
August 4, 2025
"Monica and her team have been such a breath of fresh air to work with! We got married and built a new home in one year and her team made it so easy to get everything protected! I strongly recommend her!"
"Demi, Thank you so much for your wonderful review! We’re honored to have been a part of such an exciting year for you. It means a lot to know we could help make the process smooth and give you peace of mind during such big milestones. Congratulations again on your marriage and new home! If you ever need anything, we’re always here for you. Thank you for recommending us! ~ Monica Story, Owner #monicastorystatefarm "
Hannah Cox
August 4, 2025
"The service that I received was top notch! The agents are fast with responses, professional and provide you with exactly what you need. I highly recommend this office!"
"Hannah, Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a great experience with our team and that we could provide you with the prompt, professional service you deserve. If you ever need anything in the future, don’t hesitate to reach out—we’re always here to help! ~ Monica Story, Owner #statefarmtexas #statefarmhutto #monicastorystatefarm"
Daina Joly
August 4, 2025
"This is such an overdue review! If I look back on how I used to look at insurance, we were the ones who were always looking for the best deal. I never valued the importance of insurance until we met Moncia Story. We have been with Monica now for 10 years and we never have to worry as we know that we are always taken care of. The knowledge, competence and availability of her team are top notch. Our entire family is insured by Story Insurance and we wouldn't have it any other way."
"Daina, Thank you so much for your wonderful review! I truly appreciate your kind words and your trust in my team over the past 10 years. It means a lot to us to know that you and your family feel secure and well taken care of. Our entire team is dedicated to providing the best service possible, and your feedback lets us know we’re on the right track. Thank you for being such valued members of our Story Insurance family! ~ Monica Story, Owner #monicastorystatefarm #statefarmcedarpark "
Madlin Carbajal
July 21, 2025
"Regina is super helpful ! Responds fast & easily breaks down the coverage costs of each bracket & what it means. State Farm always makes me feel confident in there service & what I’m getting to protect my cars & family. 10/10 recommend ! Thanks again Regina 😊"
"Thank you so much for your wonderful review Madlin! I'm thrilled to hear that Regina was able to assist you promptly and clearly explain your coverage options. Our team is dedicated to making sure you feel confident and well-informed about your insurance, and it’s great to know we’re meeting that goal. Your recommendation means a lot to us, and we truly appreciate your trust in protecting your cars and family. If you ever need anything in the future, don’t hesitate to reach out. Thank you again for choosing us! ~ Monica Story, Owner #statefarm #statefarmhutto "
Giovanna Rossi Cutiño
July 10, 2025
"La experiencia mía y de mi esposo en State Farm de Monica ha sido muy satisfactoria. La señorita Regina es súper amable y siempre nos ha ayudado demasiado con todos nuestros asuntos acerca del seguro"
"Thank you very much for your kind review Giovanna! We are glad to know that you and your husband have had a satisfactory experience with our agency. Regina works very hard to provide the best possible service, and your words are a great recognition of her dedication. We are here to help you with everything you need regarding your insurance! Please don’t hesitate to contact us at any time. ~ Monica Story, Owner #huttostatefarm #statefarmhutto #carinsurancehutto Muchísimas gracias por su comentario tan positivo! Nos alegra saber que usted y su esposo han tenido una experiencia satisfactoria con nuestra agencia. Regina se esfuerza mucho en brindar el mejor servicio posible, y sus palabras son un gran reconocimiento a su dedicación. Estamos aquí para ayudarles en todo lo que necesiten con su seguro! No duden en contactarnos en cualquier momento. ~ Monica Story, Owner"